Do Happy Work
In the Do Happy Work Podcast, we explore how universal and natural concepts can be applied in leadership and transform the way we view and do work with one goal: To build happy businesses that express who we truly are.
Do Happy Work
Resharing: The Customer Journey 2.0. A journey of epic proportions.
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Vira Egli and Olivier Egli
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Season 3
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Episode 5
How can you guide a customer through their journey if you don't know who you are? You have to know your Big Why (your story) before you can define your Small Why (your customer's story).
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